Report section · Background Record Search & Checks

Background records, and how sure each match is

Twenty checks across court, criminal, fraud, sanctions and tenancy records, each marked Cleared or Low Risk. Anything found is listed as a public record and labelled a likely or a potential match, so you know what to verify with the applicant.

What you see in the report

Page three of every report, in three parts. Point at a note to find it in the drawing.
  1. 01 Background Record Search & Checks

    The section opens with what it searches and a reminder: the credit check and the background check use different sources, so small differences between them can occur. Verify details with the applicant.

  2. 02 Cleared

    Nothing turned up for that check. A column of ticks down every group is what a clean background looks like.

  3. 03 Low Risk

    Something turned up that is worth a look. The number beside the result points to the record behind it under Public Records Analysis, so you can read what was found rather than guess.

  4. 04 Criminal and court records

    Public Court Records, Public Criminal History, Disclosed Convictions, the Sex Offender Check, a legal database scan and a public safety scan.

  5. 05 Fraud, sanctions and watchlists

    Fraud Watchlists and Fraud Scan, the Global Sanctions Check and OFAC Scan, a global clearance check, known affiliations and other searches.

  6. 06 Tenancy history

    The checks closest to renting: Rent Refusal Check, Early Vacancy/Eviction, Disclosed Evictions, Disclosed Bankruptcies, Damage to Property and Late Payment. Read these first.

  1. 07 Public Records Analysis

    Court records, evictions and legal documents that may belong to the applicant, with a count of records found. Each card is numbered to match the Low Risk result it explains.

  2. 08 Likely match / Potential match

    Every record carries a match type, with its source and date beside it. The type tells you how sure the association is, not whether the applicant did anything. The legend below explains both.

  3. 09 Tenant Name

    The name as the filing prints it. Here it reads Timothy Brooke, not Tim Brook, which is why this record is only a potential match. Records filed under another spelling still turn up.

  4. 10 Case Details

    What the filing was about and when, in the record's own words where it has them. A property address, if the record carries one, sits above it and can be set beside the applicant's address history.

  5. 11 View Full Record

    Opens the record itself. Read it before you raise it with the applicant, so the conversation is about the facts on file.

  1. 12 Likely match

    High confidence, because more than one identifier on the record matches the applicant. It is still a match, not a confirmation: the record is very probably theirs, and worth asking about.

  2. 13 Potential match

    A possible association that needs more checking. It may be someone else with the same or a similar name. Don't treat it as the applicant's record until they, or other details, confirm it.

  3. 14 Note

    All matches should be verified with the applicant. A filing may have been settled, withdrawn or about someone else, and the applicant is the quickest way to find out.

How it works

  1. The applicant's details are searched

    There is no extra step for the applicant. The search runs across public and private databases for court and criminal records, fraud and sanctions lists, and tenancy history.

    Search · Tim Brook

    • Criminal and court records6 checks
    • Fraud, sanctions and watchlists8 checks
    • Tenancy history6 checks
  2. Each check gets a result

    All twenty checks are listed with Cleared or Low Risk, grouped so the tenancy checks are easy to find.

    Results

    • Disclosed EvictionsCleared
    • OFAC ScanCleared
    • Late PaymentLow Risk02
  3. Records found are labelled by match

    Anything behind a Low Risk result is listed as a public record, marked a likely or potential match, for you to verify with the applicant.

    Record 02

    Sep 02, 2019

    Tremblay v. Brook

    Tribunal decisionLikely match

    Verify with the applicant

  4. The results feed the PropTx Score

    Page one's PropTx Score is a summary based on credit and background check results, so this section is part of that number.

    Page 1 · PropTx Score

    97/ 100

    Summary based on credit & background check results

What it catches

What an applicant leaves off a form can still be on file. Here is where it shows.
  • A tribunal filing under another spelling

    Records filed under a variant of the applicant's name still turn up. They are listed as potential matches, so you check them with the applicant rather than assume.

    In the reportPublic Records Analysis · Potential match

  • Past evictions

    Evictions and early vacancies have their own checks, and any record behind them is listed with its case details.

    In the reportEarly Vacancy/Eviction · Disclosed Evictions

  • Unpaid rent ordered by a tribunal

    A landlord's application for arrears shows as a Low Risk result on late payment, with the decision listed beneath it.

    In the reportLate Payment

  • Damage claims by a previous landlord

    A filing about damage to a rental unit shows on its own line, pointing to the record that explains it.

    In the reportDamage to Property

  • Bankruptcies

    A bankruptcy has its own check in the tenancy group, beside the eviction and payment checks.

    In the reportDisclosed Bankruptcies

  • Fraud and sanctions lists

    The applicant is checked against fraud watchlists and global sanctions lists, alongside the court and criminal record checks.

    In the reportFraud Watchlists · Global Sanctions Check · OFAC Scan

FAQ

Questions about background records

  1. No. There is no background step in the application. The search runs on the applicant's details, and the results land on page three of the report with everything else.

  2. No. It means several identifiers on the record match the applicant, so the association is high confidence. The report still says every match should be verified with the applicant before you rely on it.

  3. Treat it as a question, not a finding. It may belong to someone with a similar name. Read the full record, then ask the applicant about it. Until they confirm it or other details do, it isn't theirs.

  4. No. Low Risk means something turned up for that check, and the record behind it is listed under Public Records Analysis. Read it, talk to the applicant, and weigh it with the rest of the report. The decision stays with you.

  5. They use different sources. The report says so in its intro: the credit check and the background check draw on different records, so small differences, such as an address written two ways, can occur.

  6. The PropTx Score on page one is a summary based on credit and background check results. This section shows the checks and records behind the background part of that summary.

Background records on every application

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