The Numbers at a Glance
Tribunals Ontario reports the Board’s numbers by fiscal year, April to March, in its annual report, and posts quarterly performance figures for the current year.1,3 The 2025-26 annual report was not yet published when this page was checked, so the latest full-year figures are for 2024-25 and the latest quarterly ones are for October to December 2025.
Applications Filed and Resolved by Year
Filings have risen every year since the pandemic dip, and in 2023-24 and 2024-25 the Board resolved more applications than it received. In calendar 2024 it received about 87,600 new applications, which it calls the most in a calendar year since its creation, and resolved about 106,000, the most in its history.1
| Period | Received | Resolved |
|---|---|---|
| 2021-22 | 61,705 | 61,868 |
| 2022-23 | 73,406 | 52,986 |
| 2023-24 | 82,285 | 88,307 |
| 2024-25 | 87,993 | 108,146 |
Earlier years show the pandemic’s effect. The 2021-22 annual report gives 80,874 applications received and 72,064 resolved in 2019-20, then 48,422 received and 35,983 resolved in 2020-21, a year that included a five-month moratorium on evictions from March to August 2020.2 Tribunals Ontario later restated 2021-22 intake as 61,705 from the 61,586 it first reported; the chart uses the later figure.1,2
Of the 2024-25 resolutions, 65% came at a hearing, 10% through mediation and 15% through withdrawals.1
What Kinds of Applications the Board Hears
Landlord applications are about seven in eight of the total, and one type dominates. In 2024-25 the Board received 77,039 landlord applications, 10,397 tenant applications and 557 co-op applications.1
| Application | What it is | Received | Share |
|---|---|---|---|
| L1 | Evict for non-payment of rent and collect arrears | 45,4351 | 51.6% |
| L2 | Evict for other reasons (N5, N6, N7, N8, N12 or N13 notices, among others) | 15,8381 | 18.0% |
| L4 | Evict after a failed settlement or order | 6,6131 | 7.5% |
| L3 | Tenant gave notice or agreed to end | 2,6481 | 3.0% |
| Other landlord | A1 to A4, L5 to L10 | 6,5051 | 7.4% |
| T2 | Tenant rights | 3,4801 | 4.0% |
| T6 | Maintenance | 2,1101 | 2.4% |
| Other tenant | T1, T3 to T5, T7, A1 to A4 | 4,8071 | 5.5% |
| Co-op | C1 to C4 | 5571 | 0.6% |
An N12 is a notice, not an application. When a landlord gives an N12 because the landlord, a purchaser or a family member needs the unit and the tenant stays, the landlord applies on Form L2, the same form used for most notices other than non-payment.5 The annual report does not split L2 filings by notice, so the share of L2s based on N12s is not published.1
| Period | L1 (non-payment) | L2 (other notices) | All tenant (T and A) |
|---|---|---|---|
| 2021-22 | 31,240 | 13,937 | 7,246 |
| 2022-23 | 37,690 | 15,354 | 8,455 |
| 2023-24 | 41,386 | 16,677 | 9,420 |
| 2024-25 | 45,435 | 15,838 | 10,397 |
L1 filings rose about 45% over the four years, from 31,240 to 45,435.1 Tenant applications for bad faith notices (T5) were 941 in 2024-25, down from 1,113 the year before.1
The Backlog: How It Grew and How Far It Has Fallen
The active caseload at fiscal year end went from 22,803 in March 2020 to 34,731 in 2021 and 32,800 in 2022, then to 53,057 in 2023 and 53,030 in 2024.2,1 Tribunals Ontario says it peaked in December 2023 and was down 26% from that peak to 41,465 by March 31, 2025, then to 36,689 by September 23, 2025.1
| Period | Active cases |
|---|---|
| Mar 2022 | 32,800 |
| Mar 2023 | 53,057 |
| Mar 2024 | 53,030 |
| Mar 2025 | 41,465 |
| Sep 2025 | 36,689 |
The Ombudsman of Ontario’s 2023 investigation, Administrative Justice Delayed, Fairness Denied, put the backlog at about 20,000 in 2020 and more than 38,000 when it reported. It found hearings for evictions and rent collection were being scheduled in 66.5 days in November 2021 against a 25-day standard, landlord applications taking six to nine months to schedule as of March 2023, and some tenant applications up to two years.4 It made 61 recommendations, which the ministry and Tribunals Ontario accepted.4 Landlords filed 84% of the complaints the Ombudsman received about the Board.4
Capacity grew in response. The Board had 81 full-time and 52 part-time adjudicators at March 31, 2025, against 35 full-time and 43 part-time in January 2023.1,4
How Long a Case Takes Now
Hearings are being scheduled close to target, but most cases still take longer than 90 days from filing to close. The Board’s targets are to schedule 80% of hearings within 50 days of filing for L1 and L9 applications (55 days for most others), to issue 80% of decisions within 20 days of the last hearing for L1 and L9 (35 days for most others), and to close 80% of cases within a 90-day lifecycle.3
| Measure (target 80%) | Q1 (Apr to Jun 2025) | Q2 (Jul to Sep 2025) | Q3 (Oct to Dec 2025) |
|---|---|---|---|
| Hearings scheduled within 50 or 55 days of filing | 78%3 | 78%3 | 81%3 |
| Decisions issued within 20 or 35 days of the last hearing | 89%3 | 84%3 | 83%3 |
| Cases closed within 90 days of filing | 51%3 | 53%3 | 52%3 |
That is an improvement on 2024-25, when 77% of hearings were scheduled within target over the year and the 90-day measure ran from 37% in the first quarter to 46% in the fourth.1 The call centre’s average wait fell to 11 minutes 12 seconds in 2024-25 from 27 minutes 48 seconds the year before.1
What This Means for Screening
Non-payment of rent is the Board’s main business: more than half of all applications are L1s, and they have grown every year since 2021-22.1 For a landlord, the realistic cost of a bad placement is the rent lost between the first missed payment and an order, and the Board’s own figures show only about half of cases close within 90 days of filing.3 That clock starts after the notice period, which for non-payment is now 7 days; see the 2026 tenancy law changes.
- Put the most weight on evidence of paying rent: previous landlord references and rental history, which the regulation allows you to ask for and use.6 See what a landlord can ask on a rental application.
- Confirm income is real and ongoing rather than relying on uploaded documents; see how to verify a tenant’s employment.
- Collect the rent deposit the Act allows at signing, because it can’t be added later; see the Ontario rent deposit rules.
- Use the standard lease, which avoids a dispute over the form itself; see the Ontario standard lease.
The tenant side matters too. Maintenance (T6) and tenant rights (T2) applications were higher in 2024-25 than in any of the three years before, and since September 21, 2026 a tenant who wants to raise those issues at an L1 hearing must first pay half the arrears claimed.1,7
Questions
How Many Applications Does the LTB Receive a Year?
The LTB received 87,993 applications in fiscal 2024-25 (April 2024 to March 2025), up from 82,285 the year before. In calendar 2024 it received about 87,600, the most since it was created.1
How Big Is the LTB Backlog?
Tribunals Ontario reported 41,465 active cases at March 31, 2025 and 36,689 at September 23, 2025, down from 53,030 a year earlier. It says the caseload peaked in December 2023.1
How Long Does an LTB Hearing Take to Schedule?
The target is a hearing within 50 days of filing for L1 and L9 applications and 55 days for most others. The Board met it for 81% of cases in October to December 2025.3
What Is the Most Common LTB Application?
The L1, a landlord’s application to evict for non-payment of rent and collect arrears. There were 45,435 in fiscal 2024-25, 51.6% of all applications.1
Sources
- Tribunals Ontario 2024-2025 Annual Report
Tribunals Ontario, Landlord and Tenant Board: Operational Highlights and note 2; Tables 1 to 6. Accessed October 28, 2026.
- Tribunals Ontario 2021-2022 Annual Report
Tribunals Ontario, Landlord and Tenant Board: Operational Highlights; Table 1, LTB Applications. Accessed October 28, 2026.
- Landlord and Tenant Board Key Performance Indicators
Tribunals Ontario, Fiscal 2025-2026, Q1 to Q3. Accessed October 22, 2026.
- Administrative Justice Delayed, Fairness Denied: Facts and Highlights
Ombudsman Ontario, Facts and Highlights, pp. 1 to 2 (paras. 135 and 138 cited there). Accessed October 22, 2026.
- Instructions for Form L2: Application to End a Tenancy and Evict a Tenant or Collect Money
Landlord and Tenant Board, Tribunals Ontario, Section A: When to use this application. Accessed October 22, 2026.
- O. Reg. 290/98: Business Practices Permissible to Landlords in Selecting Prospective Tenants for Residential Accommodation
Government of Ontario, e-Laws, s. 1(1) and (2). Accessed October 22, 2026.
- Residential Tenancies Act, 2006, S.O. 2006, c. 17
Government of Ontario, e-Laws, s. 82(1) and (2), as amended by S.O. 2025, c. 14, Sched. 12, s. 6, in force September 21, 2026. Accessed October 22, 2026.
